{"id":2396,"date":"2021-05-27T15:06:48","date_gmt":"2021-05-27T21:06:48","guid":{"rendered":"https:\/\/pronto.io\/business\/?p=2396"},"modified":"2021-05-27T15:06:48","modified_gmt":"2021-05-27T21:06:48","slug":"dynamic-workforce-communication-field-worker","status":"publish","type":"post","link":"https:\/\/pronto.io\/business\/dynamic-workforce-communication-field-worker\/","title":{"rendered":"Dynamic Workforce Communication: In The Shoes of a Field Worker"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> 3<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;extra-color-3&#8243;][vc_column_text css=&#8221;.vc_custom_1622149488083{padding-top: 15px !important;}&#8221;]<span style=\"font-weight: 400;\">The Coronavirus pandemic has changed how we conduct our daily business. Companies now have staff working from the office, remotely, and others on the field every day. To keep operations streamlined, organizations now focus on achieving more dynamic teams. Dynamic workforce communication has become exceeding more important today.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In your efforts to create a healthy, engaging, and productive workplace, have you considered your field personnel? Distributed teams have varying needs when it comes to keeping them connected to the rest of the group.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Without dynamic communication strategies and the appropriate implementation tools, your distributed team is likely missing out on numerous vital details.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The Need for Dynamic Communication with Field Workers<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Modern-day field agents experience vast successes and challenges. But for a successful modern company, you need excellent communication between teams, leveraging advanced technologies, and keeping you at pace with the specific needs of your remote and in-person staff.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There&#8217;s plenty of talk regarding corporate communication improvement, but field workers are mostly ignored or aren&#8217;t prioritized. Regardless of your industry specialization, you need dynamic workforce communication for the following reasons:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To lower staff training costs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To keep your distributed workforce engaged<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To reduce staff turnover<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Your company&#8217;s ability to share knowledge, communicate with field agents, and promptly deliver your services is vital to customer retention. You can leverage mobile content enablement solutions to enhance your team performance, increase productivity, and grow profits.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">How to Achieve Dynamic Field Team Communication<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Here are the best practices to achieve dynamic workforce communication with your teams in the field:<\/span><\/p>\n<h4><b>Share Feedback<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">One common communication problem is the failure of business owners or executives to provide negative or positive feedback. When you provide feedback, you&#8217;ll keep your staff accountable and engaged. This is particularly crucial for field agents with limited chances of linking up with their managers than their office-based counterparts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Recognizing your staff for their efforts will boost morale. It&#8217;ll also make it easier to review their accomplishments and improve their energies towards the organization&#8217;s long-term goals.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s also crucial to inform your field staff on areas that need improvement from their side. Since they don&#8217;t get much in-person attention, letting them know about their weak spots will prevent your team from lagging behind.<\/span><\/p>\n<h4><b>Leverage an Instant Chat Platform<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Mobile technology has simplified information sharing, and data is now more accessible than ever. Mobile devices have been a blessing for corporate communication. With <\/span><a href=\"https:\/\/moglen.law.columbia.edu\/twiki\/pub\/CompPrivConst\/EveShabtoFirstPaper\/Demographics_of_Mobile_Device_Ownership_and_Adoption_in_the_United_States__Pew_Research_Center.pdf\"><span style=\"font-weight: 400;\">95 percent<\/span><\/a><span style=\"font-weight: 400;\"> of Americans owning a cell phone and <\/span><a href=\"https:\/\/business.linkedin.com\/talent-solutions\/blog\/trends-and-research\/2016\/5-Employee-Feedback-Stats-That-You-Need-to-See\"><span style=\"font-weight: 400;\">77 percent<\/span><\/a><span style=\"font-weight: 400;\"> owning smartphones, instant messaging has become a crucial communication tool. To get the most of this, an instant chat platform like Pronto would be quite helpful.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Communicating with field agents using the platform offers an instantaneous, cost-effective, and straightforward approach to sharing information. Communication requires no training, is more secure and reliable for cross-device communication.<\/span><\/p>\n<h4><b>Schedule Meetings<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">In the current digitally connected landscape of mobile workstations, staff across sectors have extensively complained about meeting hell. Managers call for a one-and-a-half-hour meeting to discuss an issue that could be communicated via an instant chat platform or a simple email where necessary. So when scheduling meetings with staff, ensure they&#8217;re impactful, and the communication is two-way, involving staff at all levels.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The same should apply to field staff. Regular, helpful meetings helps with dynamic workforce communication to discuss concerns like worksite safety can substantially reduce accidents and operating expenses.<\/span><\/p>\n<h4><b>Understand Each Other&#8217;s Roles<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">It&#8217;s common to find management teams unaware of the scope of a field agent&#8217;s job. On the other hand, not every employee understands what the management expects of them. Most of the time, management doesn&#8217;t create time-bound and measurable objectives.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That&#8217;s why you must adopt proactive team engagement. Decision-makers should hold the mantle in understanding each field agent&#8217;s responsibilities. With this information, they can effectively leverage their skills to achieve optimal results.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Field workers, on the other hand, should understand the responsibility of their company&#8217;s management. This way, they&#8217;ll better appreciate their leaders and have the right insights into each member&#8217;s respective roles. They&#8217;ll also know who to turn to whenever they&#8217;re experiencing issues.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The Bottom Line<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Communication spins the world, and without dynamic communication among staff at different levels, it would be hard to achieve your goals. It&#8217;s even more crucial that companies that employ field reps optimize their communication to reduce the risk of high staff turnover, project failure, or client dissatisfaction.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The above communication best practices can empower field personnel to push through any challenge that comes their way. But for optimal returns from the available communicating resources and to ensure dynamic communication with ease, you need a simple, all-in-one communication platform designed to meet the needs of the everyday user whether they&#8217;re working remotely, in the office, or on the field.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Schedule a <\/span><a href=\"https:\/\/www.pronto.io\/demo\"><span style=\"font-weight: 400;\">demo<\/span><\/a><span style=\"font-weight: 400;\"> with Pronto today or read the <\/span><a href=\"https:\/\/pronto.io\/business\/blog\/\"><span style=\"font-weight: 400;\">blog series<\/span><\/a><span style=\"font-weight: 400;\"> to learn more about our offering.<\/span>[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> 3<\/span> <span class=\"rt-label rt-postfix\">min read<\/span><\/span>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221;&#8230;<\/p>\n","protected":false},"author":11,"featured_media":2397,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"content-type":"","episode_type":"","audio_file":"","transcript_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","filesize_raw":"","footnotes":""},"categories":[15,16],"tags":[],"series":[],"speaker":[],"class_list":{"0":"post-2396","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"category-dynamic_workforce"},"episode_featured_image":"https:\/\/pronto.io\/business\/wp-content\/uploads\/sites\/3\/2021\/05\/BIZ-_-Dynamic-workforce-communication_-in-the-shoes-of-a-field-worker.jpg","episode_player_image":"https:\/\/pronto.io\/business\/wp-content\/plugins\/seriously-simple-podcasting\/assets\/images\/no-album-art.png","download_link":"","player_link":"","audio_player":false,"episode_data":{"playerMode":"dark","subscribeUrls":{"anchor":{"key":"anchor","url":"","label":"Anchor","class":"anchor","icon":"anchor.png"},"apple_podcasts":{"key":"apple_podcasts","url":"","label":"Apple Podcasts","class":"apple_podcasts","icon":"apple-podcasts.png"},"google_podcasts":{"key":"google_podcasts","url":"","label":"Google Podcasts","class":"google_podcasts","icon":"google-podcasts.png"},"spotify":{"key":"spotify","url":"","label":"Spotify","class":"spotify","icon":"spotify.png"}},"rssFeedUrl":"https:\/\/pronto.io\/business\/feed\/podcast\/pronto","embedCode":"<blockquote class=\"wp-embedded-content\" data-secret=\"oNwWLPqDO7\"><a href=\"https:\/\/pronto.io\/business\/dynamic-workforce-communication-field-worker\/\">Dynamic Workforce Communication: In The Shoes of a Field Worker<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/pronto.io\/business\/dynamic-workforce-communication-field-worker\/embed\/#?secret=oNwWLPqDO7\" width=\"500\" height=\"350\" title=\"&#8220;Dynamic Workforce Communication: In The Shoes of a Field Worker&#8221; &#8212; Pronto for Business\" data-secret=\"oNwWLPqDO7\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Dynamic Workforce Communication: In The Shoes of a Field Worker \u00b7 Pronto for Business<\/title>\n<meta name=\"description\" content=\"Business adjusted to the pandemic by letting workers work from home, but what about field workers? Utilizing dynamic workforce communication strategies helps workers stay connected.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pronto.io\/business\/dynamic-workforce-communication-field-worker\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dynamic Workforce Communication: In The Shoes of a Field Worker \u00b7 Pronto for Business\" \/>\n<meta property=\"og:description\" content=\"Business adjusted to the pandemic by letting workers work from home, but what about field workers? Utilizing dynamic workforce communication strategies helps workers stay connected.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pronto.io\/business\/dynamic-workforce-communication-field-worker\/\" \/>\n<meta property=\"og:site_name\" content=\"Pronto for Business\" \/>\n<meta property=\"article:published_time\" content=\"2021-05-27T21:06:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/pronto.io\/business\/wp-content\/uploads\/sites\/3\/2021\/05\/BIZ-_-Dynamic-workforce-communication_-in-the-shoes-of-a-field-worker.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1183\" \/>\n\t<meta property=\"og:image:height\" content=\"887\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\">\n\t<meta name=\"twitter:data1\" content=\"4 minutes\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/pronto.io\/business\/#website\",\"url\":\"https:\/\/pronto.io\/business\/\",\"name\":\"Pronto for Business\",\"description\":\"Connecting your entire company from day one.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/pronto.io\/business\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/pronto.io\/business\/dynamic-workforce-communication-field-worker\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/pronto.io\/business\/wp-content\/uploads\/sites\/3\/2021\/05\/BIZ-_-Dynamic-workforce-communication_-in-the-shoes-of-a-field-worker.jpg\",\"width\":1183,\"height\":887,\"caption\":\"female oil worker working at oil field, Saskatchewan, Canada.\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/pronto.io\/business\/dynamic-workforce-communication-field-worker\/#webpage\",\"url\":\"https:\/\/pronto.io\/business\/dynamic-workforce-communication-field-worker\/\",\"name\":\"Dynamic Workforce Communication: In The Shoes of a Field Worker \\u00b7 Pronto for Business\",\"isPartOf\":{\"@id\":\"https:\/\/pronto.io\/business\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/pronto.io\/business\/dynamic-workforce-communication-field-worker\/#primaryimage\"},\"datePublished\":\"2021-05-27T21:06:48+00:00\",\"dateModified\":\"2021-05-27T21:06:48+00:00\",\"author\":{\"@id\":\"https:\/\/pronto.io\/business\/#\/schema\/person\/66b736db2dea1f21cc2ab2bf2a6828e4\"},\"description\":\"Business adjusted to the pandemic by letting workers work from home, but what about field workers? Utilizing dynamic workforce communication strategies helps workers stay connected.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/pronto.io\/business\/dynamic-workforce-communication-field-worker\/\"]}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/pronto.io\/business\/#\/schema\/person\/66b736db2dea1f21cc2ab2bf2a6828e4\",\"name\":\"Yung Beech\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/pronto.io\/business\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/19d1be6b6b0f057a7373d0c7fe19a76e?s=96&d=mm&r=g\",\"caption\":\"Yung Beech\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","_links":{"self":[{"href":"https:\/\/pronto.io\/business\/wp-json\/wp\/v2\/posts\/2396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pronto.io\/business\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pronto.io\/business\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pronto.io\/business\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/pronto.io\/business\/wp-json\/wp\/v2\/comments?post=2396"}],"version-history":[{"count":1,"href":"https:\/\/pronto.io\/business\/wp-json\/wp\/v2\/posts\/2396\/revisions"}],"predecessor-version":[{"id":2398,"href":"https:\/\/pronto.io\/business\/wp-json\/wp\/v2\/posts\/2396\/revisions\/2398"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pronto.io\/business\/wp-json\/wp\/v2\/media\/2397"}],"wp:attachment":[{"href":"https:\/\/pronto.io\/business\/wp-json\/wp\/v2\/media?parent=2396"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pronto.io\/business\/wp-json\/wp\/v2\/categories?post=2396"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pronto.io\/business\/wp-json\/wp\/v2\/tags?post=2396"},{"taxonomy":"series","embeddable":true,"href":"https:\/\/pronto.io\/business\/wp-json\/wp\/v2\/series?post=2396"},{"taxonomy":"speaker","embeddable":true,"href":"https:\/\/pronto.io\/business\/wp-json\/wp\/v2\/speaker?post=2396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}